Mental Health Awareness for Line Managers
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Mental health Awareness for Line Managers

Line Managers are ideally positioned to make the biggest difference to mental health in the workplace, but few managers know what to say or do when a colleague or team member discloses a mental health issue.

Employers have a responsibility to be proactive in developing positive mental health pathways. This should include training line managers to spot the early warning signs of mental health and provide them with the skills and confidence needed to intervene and have the supportive conversations necessary.

Training is part of the answer but should support an organisational culture of employee wellbeing.

This training aims to give line managers mental health awareness, essential communication skills to handle difficult conversations, and a broader understanding of how to promote a culture of wellbeing.

This One Day Course is independently evaluated for Continuing Professional Development purposes by The CPD Certification Service. This means our course complies with universally accepted principles of Continual Professional Development (CPD) and has been structured to meet the criteria of personal development plans. Participants receive a CPD Certification for attending.

We are currently delivering this course face to face and via Zoom. Since starting we have trained 376 Line Managers.

This workshop will cover:

What is mental health? – definitions, language, etc.

Types of mental health conditions
Factors that affect mental health
Stigma and the impact
Spotting the signs of mental ill-health in the workplace
When is a mental health condition considered a disability
Holding a conversation with someone about their mental health
Practical steps to support someone experiencing poor mental health
Mental Health First Aid overview
Promoting a culture of workplace wellbeing

Supporting mental health in the workplace

Useful statistics

Helpful resources

So Line Managers can:

Understand different mental health conditions and factors that affect our mental health
Recognise the signs that someone is mentally unwell and understand the impact of stigma

Be confident in holding a sensitive conversation with a team member who discloses a mental health condition and know where to access appropriate resources and support

Understand the importance of having a mental health first aider in every workplace
Promote a culture of wellbeing by creating an open and supportive workplace to get people thinking and talking about mental health

About the trainer – Becky Wright

Becky is an accomplished and highly regarded motivational speaker. She delivers a range of engaging motivational and educational presentations, at national conferences, and to SMEs and local groups.  She won the Inspirational Leader Awad by The Good Small Business Awards in 2023. In the past she has won Innovation in Business Award for Sedgemoor 2019, the Community Engagement Award in 2021 and best SME in 2022.

Becky is one of the guardians who want to ensure that Building Mental Health is embedded into our training and work delivery and has proven abilities in enhancing productivity and creativity in the workplace and optimising wellness through a range of talks including Managing Change and Transition, Developing Emotional Resilience, Managing Stress, Managing People More Effectively, Developing Leadership Skills and Stimulating Creative Thinking.

She is the Founder and Director of New Leaf Life Design, a company she established in 1992. An advocate of corporate social responsibility, Becky actively engages the community and supports a greener environment through innovative projects and activities. She is a retired Psychotherapist who practised for 37 years.

About the trainer – Sharon James

Sharon is a Chartered Member of the CIPD (Chartered Institute
of Personnel and Development) with over 25 years of experience
in human resource management and administration. Sharon’s HR background is within the private and public sectors working as a HR
consultant and business partner with small and large organisations across the South West of England.

Sharon is experienced in managing employee relations, coaching and developing line managers in best people practice, and has worked with the local community on a variety of corporate social responsibility projects.

Sharon is based near Weston Super Mare and has been running her own consultancy for over 14 years.

Download these helpful flyers to find out more…

Mental Health for Line Managers Flyer
Line Manager Resource MHFA
Life Design

Increase mental health awareness literacy

Life Design

Reduce stigma associated with mental ill health

Life Design

Recognise common signs and symptoms

Life Design

Guide people towards the right support

With poor mental health now being the number one reason for staff absence in the UK, it’s no great surprise that a national, more formal approach to addressing this huge problem has been introduced. Long-term, the presence of a mental health first aider in every workplace will become a necessary requirement for all businesses and organisations. Individuals from within the business will be trained and equipped in much the same way as is currently done with physical health first aiders. We have little doubt that the benefits businesses will experience as a result of increased staff wellbeing will far out weigh any costs associated with the training of mental health first aiders.

We have many testimonials here is one from the HR Team Manager Liz Woods

” Becky has always been flexible and responsive to our requirements and seeks to fully understand the challenges of our industry to ensure the training is topical and engaging for our audience.  It is obviously a new and very challenging area for many of our staff, who have historically not been encouraged to open up about their feelings and to look after their emotional and mental wellbeing.  We seek to be an employer of choice by fully supporting our staff in their roles and Becky has received such positive feedback from our delegates who have been able to attend her training sessions which has been so positive to hear. We are committed to building on what we have done so far and by strong partnership working with Becky, we have full confidence that we will be able to promote the right culture in which our people feel able to ask for help and take the right course of action even when they are struggling.”

From recent training we have the following feedback and results:

  • 91% of delegates either agreed or strongly agreed that the training has increased their confidence in supporting someone who is mentally unwell at work.

  • 95 % of delegates either agreed or strongly agreed that they would recommend this training to others

  • 100% of delegates said that the trainers were knowledgable and participation was encouraged

  • 94% of delegates said that the their training objectives were met

“I thoroughly enjoyed the training. Becky and Sharon were both very good keeping my attention for the duration of the sessions. The breakout exercises were good and it was nice to speak to other people about their experiences.”

“Excellent course, made me realise that Mental Health comes in many forms and sizes. Not everything is easily spotted. This course will help remove the stigma around mental health and open discussions.”

” I felt both trainers really knew their stuff. They both made sure everyone was involved and conscious we all felt we were being included. This was my first ever zoom training/meeting and I thought it was brilliant. They were both prepared and had back up plans just in case anything went wrong. Whilst some information was familiar it’s really good to have an open conversation about scenarios as you can still gain extra tools and information. I felt Becky went over and above her training by providing me with additional information which she didn’t have to do. I would recommend this training and have asked HR if I can attend any future sessions by these hosts. Thank you “

“I thoroughly enjoyed all parts of the course, Becky and Sharon’s presentation came across as clear and interesting, especially impressive under the difficult circumstances. I feel much more confident now that I can use what I’ve learnt in the workplace and improve greatly on how we deal with mental health in the future. “

“An excellent course which worked well via Zoom. Despite the remote delivery I felt able to develop a rapport with both trainers and the other delegates. It was pitched well for an awareness course but I’m now keen to get into more detail on some of the subject matter. Excellent value for money and materials were of a very good quality and received in good time.”

“Excellent training – thank you lots of great ideas and things to reflect on.“ Duncan Harvey Sedgemoor District Council

“Really enjoyed the format and delivery, interactive, relevant and will assist in role Tara Gale.“ WPA

“Excellent course I thought it worked well together to cover mental well-being in the morning and HR in the afternoon. I am more confident now to talk to colleagues also good to get further advice thank you both very much.”

Tiny Gliddon SWAM

“One of the best work courses I have attended.”

Line Manager Numatic

“The whole day was excellent – the presentation and pace – I felt totally inspired to contribute and really good course content.”

Line Manager Numatic

“The training will help me to directly support my team in coping with mental health issues, and to help foster a broader workplace environment whereby mental health challenges are not stigmatised.”

Line Manager Numatic

Some Participants Comments 

“Very well delivered course trainers very knowledgeable and keep your interested all day and I left with better understanding about ill health”

“I was really pleased to see the trainers qualified to discuss MHW with the team, to often this is seen as a tick box excise but I felt that time effort and heart was shown on the course a big well done”

“Training was very well presented, engagement was encouraged throughout which enhanced the learning experience”

“Really made me think about other factors that may affect people’s mental health that I may not have factored into my role as a line manager”

“….Pleased to say it was an excellent course, very well delivered….”

“I believe mental health awareness is an important topic which should be encouraged and divulged to all personnel within the industry to openly discuss mental wellbeing and remove stigma surrounding mental ill health.  Well done!”

“The course has led me to evaluate my own wellbeing and be more aware of the mental health signs and signals of others”

“Excellent course, it reinforced a number of topics I had vague awareness of”

“Very clearly explained and engaging throughout”

“Excellent course which has helped me identify the key markers of someone suffering with ill health.  I will now actively be looking to become a mental health first aider.”

For more information or to discuss your particular requirement call or text New Leaf today on 07590 684888 or email Becky Wright directly on [email protected]

Other Workplace Wellbeing services from New Leaf

employee counselling Somerset
pop- up wellbeing
life design coaching